Monday, June 8, 2009

I raise Cain with the Nursing home

It's 8am, and my day starts with a phone call to Medicaid to tell them hubby was approved for
pre-emptive SSI.
Then a phone call to the nursing home social worker's voice mail. I said please call me about the incident with my husband on Friday, before I call someone else.

That is the fastest return phone call I have ever gotten!

Apologies all over the place for the incident and the Nurse's attitude. Now we have an eye appointment, and will have the Nursing supervisor call.

Missed the call, got a VM.Returned the call, "she's in a meeting". Right....

Called back 2 hours later and actually got her on the phone. More apologies....

Now we are going to find another psychiatrist to evaluate the meds, get him to the eye doctor, adjust his diet and address the nurse's attitude.

I nicely explained to the NS that I spent years in the medical fields before switching careers, and that I was not complaining to the nurse, just wanted them to evaluate the missed injuries.

Good for them (no liability), good for hubby, gets proper treatment, good for me, I don't worry.

I express my worry at 2 significant incidents in 2 weeks, and suddenly evryone agrees with having him reassessed.

Guess I'll have to take those "how to be a pain in the butt" classes I missed.

Now that I know what motivates them, I guess I will carry those phone numbers at all times.
And taking a picture and keeping a journal will help I'm sure.

Now let's see how the follow thru is.

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